Privacy Policy

Introduction

Welcome to Zealel, operated by Primelife Management LLC ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Zealel (the "App").

By using Zealel, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our App.

Information We Collect

Information You Provide Directly

• Account Information: Email address, name, and profile details when you create an account
• Relationship Information: Partner connection details, relationship status, and anniversary dates
• Communication Data: Messages exchanged during AI-assisted connection sessions
• Mood & Wellness Data: Mood entries, stress levels, and emotional check-ins you log
• Game Data: Answers, scores, and interactions during relationship games
• Memories: Photos, notes, and moments you choose to save and share with your partner
• Preferences: Spiritual/faith preferences, notification settings, and app customization choices
• Feedback: Responses to prompts, surveys, and any feedback you provide

Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: Features used, time spent in app, interaction patterns
• Log Data: Error logs and performance data to improve app stability
• Push Notification Tokens: To deliver notifications you've opted into

Information from Third Parties

• Authentication Providers: If you sign in using third-party services (Google, Apple), we receive basic profile information as permitted by your settings with those providers

How We Use Your Information

We use the information we collect to:

• Provide Core Services: Enable partner connections, AI-assisted sessions, games, mood tracking, and memory sharing
• Personalize Experience: Tailor content, suggestions, and insights based on your relationship journey
• AI-Powered Features: Generate personalized guidance, conversation prompts, and relationship insights using artificial intelligence
• Improve Our Services: Analyze usage patterns to enhance features and fix issues
• Communications: Send important updates, notifications you've enabled, and respond to your inquiries
• Safety & Security: Detect and prevent fraud, abuse, and security threats
• Legal Compliance: Meet legal obligations and enforce our terms

AI and Data Processing

Zealel uses artificial intelligence to provide personalized relationship guidance and insights. Here's how:

• AI Sessions: Your conversation data during AI-assisted sessions is sent to our AI provider (OpenAI) to generate helpful, contextual responses. This data is processed solely to deliver the service and is not retained by OpenAI for model training. See OpenAI's API data usage policy for details.
• Mood Analysis: With your permission, we may analyze mood patterns to provide insights
• Content Generation: AI generates personalized prompts, questions, and suggestions
• Data Minimization: We only process data necessary for the specific feature you're using

Data Sharing and Disclosure

We do not sell your personal information. We may share data in these limited circumstances:

With Your Partner

• Information you explicitly choose to share (moods, memories, game answers)
• Only after you've connected and both consented to the partnership

Service Providers

We use trusted third-party services to operate our App:

• Supabase (San Francisco, CA): Database hosting and user authentication
• Firebase (Google Cloud): Push notification delivery
• OpenAI (San Francisco, CA): AI-powered session responses and content generation, governed by their API data usage policy
• Apple Sign In / Google Sign In: Third-party authentication

Legal Requirements

We may disclose information if required by law, court order, or to protect rights, safety, and prevent fraud.

International Data Transfers

Your data is processed and stored in the United States. If you are located outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States where our servers and service providers (Supabase, OpenAI, Firebase) are located.

By using the App, you consent to this transfer. We ensure that all data transfers comply with applicable data protection laws and that your data receives an adequate level of protection through our contractual arrangements with service providers.

Data Retention

• Active Accounts: We retain your data while your account is active
• Deleted Accounts: Upon account deletion request, we delete your personal data within 30 days, except where retention is required by law
• Anonymized Data: We may retain anonymized, aggregated data for analytics that cannot identify you

Your Rights and Choices

All Users

• Access: View your data within the App's settings
• Correction: Update your profile information at any time
• Deletion: Delete your account and all associated data through the App's settings
• Opt-Out: Disable notifications and adjust preferences at any time

California Residents (CCPA/CPRA)

You have the right to:

• Know what personal information is collected, used, and shared
• Request deletion of your personal information
• Opt-out of the sale or sharing of personal information (we do not sell or share your data for cross-context behavioral advertising)
• Non-discrimination for exercising your privacy rights
• Correct inaccurate personal information

To exercise these rights, contact us at privacy@zealel.com or use the in-app account deletion feature.

European Users (GDPR)

Our legal basis for processing your data is contract performance (providing the services you signed up for) and your consent (for optional features like mood sharing). You have additional rights including:

• Rectification of inaccurate data
• Erasure ("right to be forgotten")
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent at any time

To exercise these rights, contact us at privacy@zealel.com.

Do Not Track

We do not respond to "Do Not Track" browser signals or similar mechanisms.

Data Security

We implement robust security measures to protect your information:

• Encryption: Data encrypted in transit (TLS/SSL) and at rest
• Access Controls: Strict authentication and authorization
• Row-Level Security: Database policies ensure you only access your own data
• Regular Audits: Security assessments and vulnerability testing
• Password Protection: Passwords are hashed using industry-standard algorithms and checked against known data breaches

Children's Privacy

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the new policy in the App
• Updating the "Last Updated" date
• Sending a push notification for material changes

Your continued use of the App after changes constitutes acceptance of the updated policy.