Zealel
Zealel
Last Updated: June 2, 2026 | Effective Date: June 2, 2026 | App: Zealel
This summary is provided for convenience. The full Privacy Policy below controls.
Zealel is intended only for users who are 18 years of age or older.
You may not create an account, access Zealel, or use Zealel if you are under 18. By creating an account or continuing to use Zealel, you represent that you are at least 18 years old and legally able to agree to this Privacy Policy and Zealel’s Terms of Service.
During signup, Zealel may ask you to enter your date of birth. We use your date of birth only to calculate whether you are 18 or older.
After the age check is completed, Zealel does not store your full date of birth unless we separately notify you and obtain any required consent. Instead, Zealel may store age-confirmation records such as:
If the age check shows that you are under 18, you will not be allowed to create an account.
If we later learn that a person under 18 has created an account or is using Zealel, we may restrict, suspend, or delete the account and related information, subject to legal, safety, fraud-prevention, dispute-resolution, child-protection, or evidence-preservation obligations.
If you believe a minor is using Zealel, contact us at support@zealel.com.
Zealel is not a healthcare provider, medical device, therapy provider, counseling provider, crisis service, emergency service, legal advisor, financial advisor, or substitute for professional care.
Zealel does not provide medical diagnosis, medical treatment, psychotherapy, clinical counseling, psychiatric care, crisis intervention, emergency assistance, legal advice, financial advice, or guaranteed relationship outcomes.
Mood, stress, relationship, spiritual, faith-related, intimacy-related, and wellness features are provided for informational, educational, reflective, and self-support purposes only. They are not intended to diagnose, treat, cure, prevent, or manage any disease, medical condition, mental health condition, relationship issue, emergency situation, or crisis.
If you are in immediate danger, may harm yourself or someone else, are experiencing abuse, threats, violence, coercion, exploitation, stalking, or a medical or mental health emergency, contact emergency services or a qualified professional immediately.
Do not rely on Zealel for emergency help.
The information Zealel collects depends on how you use the Services.
We may collect:
We may collect your date of birth temporarily during signup only to determine whether you are 18 or older.
We do not store your full date of birth after age confirmation unless we separately notify you and obtain any required consent. We may store confirmation metadata, including whether you passed the age gate, when confirmation occurred, and the method used.
If you use partner or couple features, we may collect:
If Zealel includes messaging or partner-communication features, we may collect:
Zealel does not routinely review private messages. See Section 9 for our private-content review rules.
When you use AI-powered features, we may collect:
AI session content may include sensitive personal information depending on what you choose to share.
If you use wellness features, we may collect:
Zealel is not a healthcare provider and does not provide medical diagnosis, therapy, emergency care, crisis intervention, or clinical treatment.
If you use spiritual or faith-guidance features, we may process spiritual, religious, philosophical, or faith-related preferences and content that you choose to provide.
You do not need to provide religious, spiritual, philosophical, or faith-related information unless you choose to use features that involve it.
Zealel does not offer pornography or sexual content. However, because Zealel supports adult relationship wellness, users may choose to discuss intimacy-related relationship topics.
If you choose to provide intimacy-related relationship information, Zealel may process it to provide the selected feature, generate AI responses, sync partner features where applicable, support safety review, or enforce our policies.
If Zealel allows media uploads, we may collect files you choose to upload, such as:
You are responsible for ensuring that you have the right and consent to upload and share any media through Zealel.
If you contact support, submit feedback, or submit a report, we may collect:
We may collect:
If you purchase a subscription, app stores and subscription providers may process payment information. Zealel may receive:
Zealel does not receive or store your full payment-card number from Apple, Google, or payment processors.
If Zealel runs ads or measures campaign performance, we may process limited attribution information, such as:
Where required, we will provide necessary consent prompts, notices, permissions, or opt-out options.
If you sign in using Apple, Google, or another authentication provider, we may receive basic account information permitted by your settings and the provider’s rules, such as email address, name, or authentication identifiers.
We may also receive subscription, attribution, crash, analytics, fraud-prevention, platform, or service information from app stores and service providers.
Unless we clearly disclose otherwise, Zealel does not intentionally collect:
If future features require additional data, we will update this Privacy Policy and request any required permission or consent.
Zealel may use information to:
Zealel may process sensitive personal information when you choose to provide it through app features. This may include:
We use sensitive information only for purposes reasonably related to the feature you use, personalization, safety, security, support, legal compliance, enforcement of our policies, or other purposes disclosed in this Privacy Policy.
You should not provide sensitive information unless you are comfortable with Zealel processing it as described in this Privacy Policy.
By choosing to use features that involve relationship support, emotional wellness, mood tracking, stress tracking, spiritual or faith-related guidance, intimacy-related relationship topics, partner sessions, journal entries, or AI-guided conversations, you consent to Zealel processing the information you choose to provide for the purposes described in this Privacy Policy.
You are not required to provide sensitive information to use all parts of Zealel. You may choose not to use features that request or process sensitive information.
You should not submit sensitive information unless you are comfortable with Zealel processing it as described in this Privacy Policy.
Zealel is designed to support private partner experiences. We do not routinely review private partner conversations.
However, Zealel may review limited relevant information when necessary to:
When review is necessary, Zealel aims to limit review to information reasonably needed for the specific purpose, such as the reported content, nearby context, relevant metadata, and account history related to the issue.
Zealel does not promise that private content will never be reviewed. Zealel promises that private content is not routinely reviewed and that review is limited to safety, support, security, legal, or policy-enforcement needs.
Zealel uses artificial intelligence to provide AI-guided sessions, relationship support, coaching, spiritual guidance, emotional wellness tools, prompts, suggestions, summaries, and insights.
When you use AI-powered features, Zealel may send information to AI providers so the provider can generate a response. This may include:
Zealel aims to send only the information reasonably necessary for the requested AI interaction.
Zealel may use AI providers including:
AI providers process submitted information to return responses and support the requested feature. AI providers may process submitted information according to their applicable terms, privacy commitments, security standards, and data-retention practices.
Zealel does not use your personal conversations to train Zealel-owned AI models. Where supported by the applicable AI provider terms, settings, and enterprise or API controls, Zealel does not permit submitted user content to be used to train provider foundation models.
If you do not want your content sent to AI providers, do not use AI-powered features.
Zealel AI features are informational, supportive, educational, and reflective only. They are not a substitute for:
AI-generated content may be incomplete, inaccurate, inappropriate, outdated, misunderstood, or unsuitable for your situation. You are responsible for your own decisions and actions.
If you are in immediate danger or may harm yourself or someone else, contact emergency services or a crisis hotline immediately.
Zealel includes features designed for paired partners. Content you share through couple features may be visible to your paired partner by design.
This may include:
You should not share information with a partner through Zealel unless you understand that your partner may see it.
If you disconnect or unpair from a partner, previously shared content may remain visible to that partner unless the specific feature provides a deletion option that removes the content for both users.
Disconnecting does not automatically erase content already shared, viewed, copied, saved, reported, preserved, backed up, or retained for legal, safety, security, billing, dispute-resolution, fraud-prevention, policy-enforcement, or evidence-preservation reasons.
Some shared content may remain associated with one or both accounts depending on the feature, technical design, retention rules, safety needs, legal obligations, or support requirements.
Zealel may provide tools to report or block users and to submit safety concerns.
Report categories may include:
When a report is submitted, Zealel may collect and review:
Zealel may take action including:
We do not guarantee that we will detect, prevent, or remove every violation.
Zealel may preserve, use, or disclose information when we believe it is reasonably necessary to:
Zealel strictly prohibits child sexual abuse material, grooming, sexual exploitation of minors, trafficking of minors, or any attempt to create, request, share, store, transmit, or discuss sexual content involving anyone under 18.
If Zealel obtains actual knowledge of apparent child sexual abuse material or certain child-exploitation violations through the Services, we may report relevant information to the National Center for Missing & Exploited Children CyberTipline and preserve relevant records as required or permitted by law.
If we believe a person is in immediate danger, we may contact emergency services or other appropriate authorities.
Where legally required or reasonably necessary for safety, fraud prevention, child protection, law enforcement, dispute resolution, policy enforcement, or legal claims, Zealel may preserve relevant account information, content, reports, metadata, and logs.
Access to preserved safety information is restricted to personnel or service providers with a legitimate need to access it.
We do not sell your personal information for money.
We may share information in the following circumstances.
Information you choose to share through partner or couple features may be visible to your paired partner by design.
This may include messages, memories, game answers, check-ins, shared goals, joint session information, and other content you choose to share through partner-linked features.
Zealel may share information with service providers that help operate the app.
These may include:
Service providers may process information on our behalf according to contracts, terms, privacy commitments, and our instructions where applicable.
We may disclose information where required or appropriate for legal compliance, safety, fraud prevention, abuse prevention, child protection, emergency response, or enforcement of our Terms and policies.
If Zealel or Primelife Management LLC is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or transfer of business, personal information may be transferred as part of that transaction, subject to applicable law.
Zealel may use aggregated, anonymized, or de-identified information for analytics, product improvement, research, reporting, business planning, and safety analysis.
We will not attempt to re-identify de-identified information except as permitted by law, such as to test de-identification methods or protect security.
Zealel may use advertising, analytics, attribution, or measurement tools to understand app installs, campaign performance, website traffic, app usage, and feature performance.
Zealel does not sell personal information for money.
If Zealel uses advertising, analytics, attribution, or measurement tools that are considered “sharing,” “targeted advertising,” “cross-context behavioral advertising,” “tracking,” or similar activity under applicable privacy laws, Zealel will provide required notices, permissions, consent prompts, and opt-out rights where required.
Mobile operating systems and app stores may provide additional privacy controls, including tracking permission prompts, advertising identifiers, app privacy settings, and device-level opt-outs.
Zealel’s App Store and Google Play privacy disclosures are intended to describe the categories of data collected by Zealel and its third-party partners.
These disclosures should be read together with this Privacy Policy.
If Zealel changes its data collection, analytics, advertising, subscription, AI, or third-party service practices, Zealel may update its app store privacy disclosures and this Privacy Policy as required.
Zealel’s website may use cookies, pixels, SDKs, or similar technologies to:
Where required, we will provide cookie notices, consent tools, or opt-out options.
Mobile app analytics and attribution tools may collect app events and technical identifiers, subject to platform permissions and applicable law.
Zealel may send:
You can manage push notifications through your device settings and in-app settings where available.
You can unsubscribe from marketing emails using the unsubscribe link or by contacting us. Service and security messages may still be sent when necessary.
Zealel retains information for as long as reasonably necessary to provide the Services, maintain security, comply with legal obligations, resolve disputes, enforce agreements, prevent abuse, and protect users.
General retention rules:
Upon account deletion request, Zealel aims to delete or de-identify personal data within 30 days, except where retention is necessary for legal, safety, security, billing, fraud-prevention, dispute-resolution, evidence-preservation, child-protection, backup, or policy-enforcement reasons.
After account deletion, backup copies may remain for a limited period before being overwritten or deleted through normal backup cycles. During this period, backup data is generally not available for ordinary use unless restoration is necessary for security, legal, disaster-recovery, or compliance reasons.
You may request account deletion through the app or by contacting support@zealel.com.
For data deletion requests by email, use the subject line “Privacy Request” and include the email address associated with your account.
When your account is deleted, Zealel will delete or de-identify personal information unless retention is necessary for:
Some content shared with a partner may remain visible to that partner if it was part of a shared feature, unless the feature specifically supports deletion for both users.
Deleting the Zealel app from your device does not automatically delete your account, cancel your subscription, or remove your information from Zealel systems.
If you purchased a subscription through Apple App Store or Google Play, you must cancel the subscription through the applicable app store account settings.
Zealel uses administrative, technical, and organizational safeguards designed to protect information.
These may include:
No app, network, database, system, or transmission method is perfectly secure. Zealel cannot guarantee absolute security.
You are responsible for protecting your device, account, login credentials, email account, and any partner-shared content.
Depending on your location and applicable law, you may have rights to:
To make a request, contact privacy@zealel.com or support@zealel.com with the subject line “Privacy Request.”
We may need to verify your identity before responding. We may deny, limit, or delay requests where permitted by law, including where retention is necessary for legal, security, safety, billing, fraud-prevention, dispute-resolution, evidence-preservation, child-protection, or policy-enforcement reasons.
Depending on your state of residence, you may have additional privacy rights.
Zealel does not sell personal information for money.
If Zealel uses advertising, analytics, attribution, or measurement tools that qualify as “sharing,” “targeted advertising,” “cross-context behavioral advertising,” or similar activity under applicable state privacy laws, we will provide required notices and opt-out rights where required.
California and other U.S. state privacy laws may require disclosures about:
To exercise applicable privacy rights, contact privacy@zealel.com or support@zealel.com.
Zealel is operated from the United States. Your information may be processed and stored in the United States and other countries where Zealel or its service providers operate.
If you access Zealel from outside the United States, you understand that your information may be processed in countries that may have privacy laws different from your country of residence.
Where privacy laws require a legal basis for processing, Zealel may process personal information based on one or more of the following:
Where required by applicable law, Zealel will provide additional rights, notices, transfer protections, or contact mechanisms.
Zealel is not intended for children or minors under 18. We do not knowingly permit anyone under 18 to create an account or use the Services.
If we learn that a person under 18 has created an account or submitted personal information, we may restrict, suspend, or delete the account and related information, except where retention is necessary for legal compliance, safety, fraud prevention, dispute resolution, child-protection reporting, evidence preservation, or enforcement of our policies.
If you believe a minor is using Zealel, contact support@zealel.com.
Some browsers or devices may send “Do Not Track” or similar signals. Because there is not a uniform industry standard for responding to these signals, Zealel may not respond to all such signals unless required by law.
Where legally required, Zealel will honor applicable opt-out preference signals or provide other required opt-out mechanisms.
Zealel may be downloaded through Apple App Store, Google Play, or other app distribution platforms. Those platforms may collect and process information under their own privacy policies and terms.
Zealel is not responsible for the privacy practices of Apple, Google, payment processors, ad networks, analytics providers, AI providers, authentication providers, cloud providers, or third-party services that we do not own or control.
Your use of third-party platforms may be subject to their own terms, privacy policies, and settings.
Zealel may update this Privacy Policy from time to time.
When we make changes, we will update the “Last Updated” date above. If changes are material, we may provide additional notice, such as an in-app notice, email notice, push notification, website notice, or another reasonable method.
Continued use of Zealel after an updated Privacy Policy becomes effective means you acknowledge the updated policy.
If you do not agree with the updated Privacy Policy, you must stop using Zealel.
For privacy questions, requests, or concerns, contact:
Privacy: privacy@zealel.com
Support: support@zealel.com
Operator: Primelife Management LLC
For data deletion or privacy requests, email us with the subject line “Privacy Request” and include the email address associated with your account.